Terms of service

Effective Date: 2025-05-03
Company Name: ECO BEDDING LTD
Registered Address: 66 Salmon Lane, London, England E14 7PW
Company Number: 16208139
Contact Email: support@ecobedding.uk
Website: https://www.ecobedding.uk

1. Overview

These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from ECO BEDDING LTD. By using our site or placing an order, you agree to these Terms.

Please read them carefully before making a purchase.

2. Eligibility

Our website is open to all customers. You do not need to meet any age requirement to browse or make a purchase. However, by placing an order, you confirm that the information you provide is accurate and that you are using a valid payment method with proper authorization.

3. Products and Descriptions

We take care to ensure all product descriptions, images, and pricing are accurate. However, slight variations may occur due to the handcrafted nature of our items. All products are subject to availability.

4. Pricing and Payment

Product prices are displayed in either GBP (£) or EUR (€) depending on your location. The currency will adjust automatically based on the country from which you are browsing or shipping.

All prices are inclusive of VAT or other applicable taxes in accordance with local regulations.

We accept secure payments via:

  • Shopify Payments

  • PayPal

  • Major credit and debit cards

Please note: We reserve the right to change prices at any time. However, price changes will not affect confirmed orders.

5. Ordering and Contract Formation

When you place an order, you will receive an order confirmation email. A contract is formed only when we dispatch your order and send a shipping confirmation.

We reserve the right to cancel or refuse any order at our discretion (e.g., in case of stock issues or suspected fraud).

6. Delivery

We deliver to the UK and Europe. Delivery times and options are outlined at checkout and on our Shipping Policy page.

Once dispatched, you will receive tracking information via email. We are not liable for delivery delays beyond our control (e.g., courier issues or weather disruptions).

7. Returns and Cancellations

We offer a 14-day return period in line with UK and EU consumer law. Items must be unused and in original packaging.
For full details, please review our Returns Policy.

To initiate a return or cancellation, contact: support@ecobedding.uk

8. Intellectual Property

All content on our website — including images, text, branding, and design — is the property of ECO BEDDING LTD and may not be used or reproduced without written permission.

9. Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website, except where required by law.
Our total liability in respect of any loss or damage shall not exceed the total amount paid by you for the product in question.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, disrupt or alter the site

  • Provide false or misleading information when placing orders

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England.

12. Changes to These Terms

We may update these Terms at any time. Updates will take effect once published on this page. Continued use of the website after changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:
📧 support@ecobedding.uk
📍 ECO BEDDING LTD, 66 Salmon Lane, London, England E14 7PW